i Lead Training Courses

Are you a secretary already or thinking of becoming one? With this course you could even become the best!

This course is specially designed to advance secretaries career skills creating a better way of life for themselves.

This course will concentrate on time management, effective team work, interpersonal skills, solving problems effectively and communication.

This is a self study course of twelve weeks which will allow you to study even while you work.

This course will cover the following content:

-The Qualities of a Professional Secretary
-The Role of a Secretary in a Company
-Diary Management
-Business Letter Writing
-Telephone Etiquette
-Decision Making
-Creative Problem Solving
-Communication Skills
-Project Planning
-Composing Faxes, Memorandums and E-mails
-Client Care
-Work planning
-Conflict Resolution
-Making Travel/Hotel Arrangements
-Filing Systems
-Time Management
-Organising meetings
-Taking minutes at meetings
-Petty cash
-Assertiveness
-Document Presentation
-Stress Management

CONTACT US:

Postal address:
PO Box 8985,
Pretoria,
0001

Physical address:
Koedoe Street,
Magaliesmoot,
Hartbeespoort,
0162

E-mail: info@secretarialstudies.co.za
Tel: 012 376 1043
Fax: 086 600 3124

Director:
Chantelle Joubert-Dreyer
Cell: 072 680 7729
Email: cjd@secretarialstudies.co.za

Website: www.secretarialstudies.co.za

This posting about Professional Skills for Secretaries course | Institute of Secretarial Studies | Hartbeespoort was sponsored by I Lead Training Courses South Africa. Should you wish to list your services for free on this website then contact I Lead Training Courses today: info@ileadtrainingcourses.co.za. www.searchengine.co.za and www.etraffic.co.za also offers free listing services similar to I Lead Training Courses

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Needs to touch up on your secretarial skills? Come and join this course where we will teach you how to be a Super assistant.

Being a PA / Secretary is not the easiest job to do. They have to run the effectively office, listen to everyone, handle negative situations, keep the boss organized and on track. This all has to be done effectively and with a smile no matter how hectic the day seems.

Have a look at our course content and the topics covered:

-Conflict Management
-Stress Management
-Minute taking Protocol and Meeting Management
-Super Assistant: What the Boss Expects
-Tools of the Trade: Voicemail, Email, Memos, and More
-Styles and Different Kinds of Bosses
-Professional Presence: Looking and Acting the Part
-Time Management
-Personal Branding
-Project Planning
-Difficult Personalities and Difficult Situations: Dealing with Challenges

CONTACT US:

Postal address:
PO Box 8985,
Pretoria,
0001

Physical address:
Koedoe Street,
Magaliesmoot,
Hartbeespoort,
0162

E-mail: info@secretarialstudies.co.za
Tel: 012 376 1043
Fax: 086 600 3124

Director:
Chantelle Joubert-Dreyer
Cell: 072 680 7729
Email: cjd@secretarialstudies.co.za

Website: www.secretarialstudies.co.za

This posting about PA / Secretary Development course | Institute of Secretarial Studies | Hartbeespoort was sponsored by I Lead Training Courses South Africa. Should you wish to list your services for free on this website then contact I Lead Training Courses today: info@ileadtrainingcourses.co.za. www.searchengine.co.za and www.etraffic.co.za also offers free listing services similar to I Lead Training Courses

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These ladies play a big role in a company as they have to make sure that the office is neat and presentable to clients and public and they have to provide staff and visitors with refreshments. Wouldn’t it be great for your company if they did this with ‘style’?

On this one day course these ladies will learn how to communicate effectively, cleaning, problem solving, stock take, how to manage their time and more.

Course content:

-Comprehensive cleaning, product usage and wastage control
-Maintain personal hygiene, health and presentation
-Communication techniques
-Telephone skills
-Communication and ethics in the workplace
-Understanding employer expectations
-Shopping list compilation
-Office and personal safety and security
-Understanding and scheduling of duties within a workplan
-First aid and CPR
-Cleaning
-HIV/Aids awareness
-Table and tray settings
-Personal and hygienic practice in the workplace

CONTACT US:

Postal address:
PO Box 8985,
Pretoria,
0001

Physical address:
Koedoe Street,
Magaliesmoot,
Hartbeespoort,
0162

E-mail: info@secretarialstudies.co.za
Tel: 012 376 1043
Fax: 086 600 3124

Director:
Chantelle Joubert-Dreyer
Cell: 072 680 7729
Email: cjd@secretarialstudies.co.za

Website: www.secretarialstudies.co.za

This posting about Office Cleaning and Tea Lady Training course | Institute of Secretarial Studies | Hartbeespoort was sponsored by I Lead Training Courses South Africa. Should you wish to list your services for free on this website then contact I Lead Training Courses today: info@ileadtrainingcourses.co.za. www.searchengine.co.za and www.etraffic.co.za also offers free listing services similar to I Lead Training Courses

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Receptionists usually feel like they are everyone’s punching bag and like they are only there to do the dirty work! But the fact is…you are the face of the company.

You are the first impression that clients get of the company you work for. You are the first person they speak to on the phone and the first face they see when entering the office.
Therefore it is very important to look your best, be well spoken, presentable and organized.
Come and join this one day short course and see how much you can benefit from it!

Course content:

-Telephone Techniques
-First Impressions
-Dealing with incoming calls
-Turning negatives into positives
-Outgoing calls
-How to deal with telephone calls and visitors simultaneously
-Complaint Handling
-Establishing source of complaint
-Using your voice
-How to remain calm and composed under pressure
-Customer Relations
-What influences customer choice
-Discretion and tactfulness
-Preparation and organisation
-Dealing with awkward customers on the telephone and face-to-face
-Understanding customer needs and attitudes
-Body language and telephone behaviour
-Helping customers to make the right choice
-Remaining polite and helpful
-Projecting a professional image
-Developing a Personal Commitment to Quality Service
-How to sound confident, interested and helpful
-Communication Skills and How to Use Them

CONTACT US:

Postal address:
PO Box 8985,
Pretoria,
0001

Physical address:
Koedoe Street,
Magaliesmoot,
Hartbeespoort,
0162

E-mail: info@secretarialstudies.co.za
Tel: 012 376 1043
Fax: 086 600 3124

Director:
Chantelle Joubert-Dreyer
Cell: 072 680 7729
Email: cjd@secretarialstudies.co.za

Website: www.secretarialstudies.co.za

This posting about Receptionist Training Course | Institute of Secretarial Studies | Hartbeespoort was sponsored by I Lead Training Courses South Africa. Should you wish to list your services for free on this website then contact I Lead Training Courses today: info@ileadtrainingcourses.co.za. www.searchengine.co.za and www.etraffic.co.za also offers free listing services similar to I Lead Training Courses

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Established in 1990, Shotokan Karate Academy’s style is growing, making it one of the biggest karate styles in South Africa. They offer a very high standard and have achieved numerous national and international achievements as a result.

Their focus is on helping to form an effective fighting style in their students that will serve them well in any situation, and building fitness, strength, flexibility, self-defence are just some of the many benefits to be derived,

There as 26 katas within the modern Shotokan system. A good kata is one that uses strong focus, timing, controlled complimentary breathing and a strong sense of zanshin which is mental focus and awareness.

Thr instructors are well qualified and have trained with renowned masters like sensei’s Kase, Shirai, Kanazawa, Enoeda, Yamaguchi and Tanaka to name a few,

Contact Details:
0824244726
Admin:  0842000189

This Training Courses posting about Shotokan Karate Academy, Klerksdorp,  was sponsored by I lead Training Courses South Africa. Should you wish to list your Training Course services for free on this website then contact I lead training courses today: info@ileadtrainingcourses.co.za.  www.searchengine.co.za also offers free listing services similar to I lead training courses.

Filed under: Martial Arts & Self Defence, North West | No Comments »